Services Excellence: Enhancing Solutions with DXI
Operations
Operations can be a vital component of competitive advantage—and achieving excellence is more important than ever. DXI’s operations consulting teams help clients unlock value from every aspect of their operations.
Maximizing operational efficiency and effectiveness has never been easy. Yet excelling at operations management is even more daunting today owing to supply chain disruptions, trade instability, changes in customer expectations, and the rise of digital operations. At DXI, we partner with clients at every level of their organization to drive transformational change—and impact—in key areas of operations management ranging from procurement, service operations, and supply chain to manufacturing, project management, and end-to-end operational excellence.
- Supply Chain Management
- Service Operations
- Project Management
- Procurement
- Digital Supply Chain
- Digital Support And Shared Services
Customer Insight
Customer insight give companies the means to capture growth opportunity and solve pressing business problems. DXI’s customer insights consulting expert use deep knowledge of customer behavior and database technology, along with a unique methodology,
to turn those into actionable imperatives.
More than 75% of CEOs, presidents, and chief operating officers believe customer insight is critical to accelerating growth, but very few companies use all the customer information available before making major decisions. DXI helps consumer-focused organizations interpret insights and distill them into actionable and business-relevant imperatives, unlocking dramatic growth and achieving larger business goals.
Diversity, Equity and Inclusion
Diversity, equity, and inclusion serve as bedrock values for many organizations. They also drive value creation when embedded as part of a core business strategy. Our diversity, equity, and inclusion consulting team helps clients build the equitable and inclusive businesses of the future.
Organizations often focus their diversity, equity, and inclusion efforts on the employee experience alone. However, these values can also drive long-term, sustainable advantage by improving the customer journey, product development, innovation agenda, and supply chain. DXI proven approach to DEI in business can help organizations build inclusive business models to enhance their talent profile, community impact, and business performance.
Marketing & Sales
The best marketing and sales organizations orient around the customer—and rely on analytics, agile processes, and a test-and-learn culture to create more personalized experiences. DXI marketing and sales consultants guide the way.
Companies that win don’t just talk about customer experience—they sell and market in a way that’s both convenient and relevant to customers. Traditional approaches don’t foster this seamless simplicity. What’s needed is a new paradigm: an integrated unification of marketing and sales. We help companies develop the underlying human and technical capabilities that enable a more agile, data-driven marketing and sales organization.
Try a session for free and see if it’s right for you.
There’s no commitment, pressure, or obligation.